Extremely Happy to see your efforts and results in Quality and Quantity. Your efforts in Quality have been remarkable and we have not come across any Quality concern post Dec-19. “Congratulations” to each one of you.
Keep the same spirit and Best Wishes for the great success to continue…..
Thanks for the organization of the packet. I found it to be very easy to follow and complete. In fact, it is one of the best packages that I have reviewed. If this package is a sample of the detail and quality that you put in your product and process, I would be glad to work with Roop for a long period of time.
Once again, glad to do business with you and I appreciate your dedication to follow the PPAP manual to it’s fullest intent!
The only problem I see with this is that you now raised the bar and we will expect this all the time from Roop.
Let’s see if you can duplicate the effort since I just got a new piece of business and require a few different parts
Actually the first time I worked with Roop was when….. We thought that there was an issue with parts that you were making, and then we discovered that we had not given you the correct drawings. The sense of urgency to correct the problem never changed once Roop found out it was not their problem. The Roop representatives were very impressive with their superior level of customer service, and once again, I see how responsive Roop is to our needs. We could certainly take lessons from you! Thank you again for your quick response, and we appreciate your help in making the necessary adjustments going forward, so that the imports can be made correctly